Privacy Policy

Toolbelt AI helps service businesses capture leads, respond to customers, and schedule appointments. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

Information you provide

When you submit a service request, consultation request, or booking, you may provide your name, email address, phone number, business details, service details, appointment preferences, and any notes you choose to share. We also receive information when you contact us directly.

Information collected automatically

When you visit our site, we record limited server-side page-view information to understand site usage: the path viewed, referring page, user-agent string, timestamp, and a one-way SHA-256 hash of your IP address. We do not store raw IP addresses, and this measurement uses neither cookies nor external tracking scripts. The site may still use information necessary to deliver and secure the service.

How Toolbelt AI uses information

We use information to provide and improve the service, respond to requests, coordinate appointments, send service-related messages, maintain the security of our systems, troubleshoot issues, understand how the site is used, and communicate with you about Toolbelt AI. We may also use information to comply with legal obligations and enforce our agreements.

How information is shared

We may share information with service providers that help us host the site, store data, deliver email, support scheduling, or operate AI-assisted features. Our page-view measurement is performed server-side by Toolbelt AI rather than through an external tracking provider. Those providers may use information only to perform services for us. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell your personal information.

Retention and security

We keep information for as long as reasonably needed for the purposes described here, including providing the service, maintaining business records, resolving disputes, and meeting legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no online service can promise absolute security.

Your choices and data requests

You can ask us to access, correct, delete, or explain how we use your personal information. You can also unsubscribe from non-essential marketing messages by following the instructions in the message. To make a privacy or data request, contact privacy@toolbelt-ai.com. We may need to verify your identity before completing a request.

Children’s privacy

Toolbelt AI is intended for businesses and adults. We do not knowingly collect personal information from children under 13, and we ask that children not submit information through the service.

Changes to this policy

We may update this Privacy Policy when our practices or legal obligations change. We will post the updated policy here and change the date at the top. Your continued use of the service after an update means the updated policy applies to your use going forward.

Contact us

Questions about this policy or a request concerning your data can be sent to privacy@toolbelt-ai.com.